Managed IT services and help desk in Chicago
Call or email for help from a team that knows your office. Unlimited help desk, monitoring, and onsite visits are part of your price.
Included in your monthly plan
Unlimited help desk
Your team can ask for help as often as they need. There are no per-ticket charges.
Device and server monitoring
Software on your computers and servers flags problems early, so we can address them before they disrupt your work.
Onsite visits
When a problem needs someone in the room, our Chicago team comes to you.
24/7 US-based support
Our US-based support staff are available around the clock, including outside office hours.
License and vendor management
We keep track of your software licenses and handle calls with your technology vendors.
Quarterly business review
Each quarter, a senior technology advisor reviews your environment with you.
How a typical request goes
Your team contacts the help desk. We look at the problem remotely first. If someone needs to be in the room, we send a person to your office.
Support and office hours
Support is available 24/7 from US-based staff. Office hours are Monday to Friday, 8 a.m. to 5 p.m. Central Time.
